Gaming is not just about the thrill of winning — it's entertainment. bcd99 wants you to always play with a clear head and within your limits. Use our responsible gaming tools to protect yourself and your family.
To keep your gaming experience at bcd99 safe and enjoyable, we have developed a full set of tools and policies.
You decide how long each session runs. Once the time is up, we will automatically alert you so taking a break is easy.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, any increase requires a minimum 7-day waiting period.
If you want to take a break from the platform, you can activate self-exclusion for anywhere from 7 days to 5 years. Your account will be completely inactive during this period.
Set a loss limit in advance so your session stops automatically once you hit it. This significantly reduces the risk of sudden large losses.
You can always view a full breakdown of your gaming history, transactions, and time spent. Transparency is at the core of what we do.
At regular intervals, we will remind you how long you have been playing and how much you have spent, so you can make informed decisions.
When online gaming crosses the line from a hobby into an addiction, the damage goes beyond finances — it affects your mental health and family relationships too. At bcd99, we have always believed that gaming should be light entertainment: stress-free, healthy, and in control.
Responsible gaming means asking yourself before every bet: can I afford this? Am I doing this for fun, or to chase a loss? The moment it feels like things are getting out of control, stop. Our tools are designed to make stopping easier.
Keep in mind: Gaming is for entertainment. Win or lose, nothing matters more than your family and your health.
If you notice any of the following signs, contact our support team right away:
Warning: If you notice any of the signs above, reach out to us via live chat or email without delay. Our team will assist you with complete confidentiality.
Set it yourself — daily / weekly / monthly maximum recharge limit.
Automatic alert and optional logout once the set time has elapsed.
Deactivate your account for anywhere from 7 days to 5 years — on your own terms.
Gaming automatically suspended once a set loss amount is reached.
Automatic pop-ups every 30/60 minutes — showing how long you've played and how much you've spent.
Our responsible gaming team is available 24/7, seven days a week.
Using the responsible gaming tools at bcd99 is simple. Just follow the steps below:
Log in to bcd99 with your registered mobile number and password.
Click your profile icon in the top right corner and select the "Responsible Gaming" option.
Deposit limit, session timer, loss limit, or self-exclusion — activate whichever you need.
Enter the amount or time period and confirm. An OTP via SMS or email may be required for verification.
Once a limit is set, you'll receive a confirmation message. Increasing a limit is subject to a minimum 7-day waiting period.
Self-exclusion is a powerful tool that keeps you completely away from the platform for a set period. If you feel your gaming is getting out of control, use it.
If you genuinely need to access your account for an urgent matter during self-exclusion, contact our support team — we will review the situation with care and understanding.
You must be 18 or older to open an account at bcd99. We verify this through national ID checks during the KYC process. We are firmly committed to keeping minors away from gaming.
If a parent or guardian believes their child is accessing the platform without authorization, please notify us immediately. We will take prompt action.